So you’ve made a sheet decision? Your order wasn’t what you expected?
We’ll provide a return label for any unused & unwashed items within 30 days of purchase for either a full refund or exchange.MAKE A RETURN
DO I HAVE TO RETURN THE PRODUCTS IN THEIR ORIGINAL PACKAGING?
We would love that, but if you need to take your bedding out of the packaging and lay it all out to decide, thats ok too. Perfect folding into original packaging isn’t a requirement for a return, however, in the interests of reducing waste, please try not to tear the packaging and include with your product return so that we can reuse it.
CAN I SLEEP IN MY SHEETS OR BEDDING AND RETURN THEM?
For hygiene reasons, we cannot accept change of mind returns on bedding that has been slept in or washed. However we would still like to help any way we can. Email us at firstname.lastname@example.org
CAN I RETURN SHEETS THAT HAVE BEEN WASHED?
Unfortunately not. We can’t accept change of mind returns on bedding that has been slept in or washed. However we would still like to help any way we can. Email us at email@example.com
IS RETURN POSTAGE COVERED?
Yes, for unused and unwashed items we will provide free return postage via our self service portal above. Simply print out the label and drop it off at your post office.
CAN I PICK BETWEEN AN EXCHANGE, STORE CREDIT, OR REFUND?
Yes, we’re flexible. You can choose either an exchange, credit or refund via our self service portal. Contact our team at firstname.lastname@example.org if you need help deciding your exchange.